Artificial Intelligence Applications for Analysis of E-mail Communication Activities

نویسندگان

  • Mark Jyn-Huey Lim
  • Michael Negnevitsky
  • Jacky Hartnett
چکیده

E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by email can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection for detecting changes in the behaviour of e-mail usage. We then discuss about the benefits of applying artificial intelligence techniques to

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تاریخ انتشار 2004